Last Updated: [August 1st 2024]
This Privacy Policy outlines how Mosaiqo Software Development S.L.U. ("Mosaiqo," "we," "our," or "us") collects, uses, stores, and shares information from users of our services, including our website, applications, and related platforms (collectively, the "Service"). By accessing or using the Service, you agree to the collection and use of your information in accordance with this Privacy Policy.
We collect various types of information to provide and improve our Service to you. This includes:
When you interact with our Service, such as creating an account, making a purchase, or contacting us for support, we may collect personal details including your name, email address, billing information, and any other information you voluntarily provide.
We automatically collect data on how you access and use the Service. This may include your IP address, browser type, device type, operating system, the pages you visit, and the actions you take. This information helps us understand how our users interact with our Service, allowing us to enhance your experience.
We use cookies and similar tracking technologies to track the activity on our Service and hold certain information. Cookies are files with small amounts of data which may include an anonymous unique identifier. They help us improve your experience, analyze trends, and personalize content and advertisements. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent, but some parts of our Service may not function properly without them.
We use the information we collect for various purposes, including:
To Provide and Maintain the Service:
Ensuring the smooth operation of our Service, including troubleshooting and performance monitoring.
To Process Transactions:
Handling your purchases and related transactions, and sending you notifications regarding your transactions.
To Communicate with You:
Responding to your inquiries, providing customer support, and sending updates or important notices about our Service.
To Improve and Customize the Service:
Analyzing how you use the Service to make enhancements and tailor content to your preferences.
To Send Promotional Communications:
Providing you with updates on our products, services, and promotional offers (with the option to opt-out at any time).
To Monitor Usage Patterns:
Tracking and analyzing trends to better understand our user base and optimize the Service.
We may share your information with third parties in specific circumstances, including:
With Service Providers:
We may share your information with third-party service providers who assist us in operating our Service, such as payment processors, hosting services, or marketing partners.
Legal Requirements:
If required by law, such as in response to a subpoena or similar legal process, or if we believe in good faith that disclosure is necessary to protect our rights, your safety, or the safety of others.
Business Transfers:
In the event of a merger, acquisition, or sale of assets, your information may be transferred to a third party involved in the transaction.
We prioritize the security of your data and take reasonable precautions to protect it. However, no method of transmission over the internet or electronic storage is entirely secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
You have control over your personal information and can make the following choices:
Access and Update Information:
You can access, correct, or delete your personal information by logging into your account or contacting us directly.
Opt-Out of Marketing Communications:
You can opt out of receiving promotional emails by following the unsubscribe instructions included in those communications.
Cookie Preferences:
You can manage your cookie preferences through your browser settings.
We may update our Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the new Privacy Policy on our website or through other appropriate communication channels. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.
If you have any questions, concerns, or requests regarding this Privacy Policy or how your personal information is handled, please contact us at:
Email: mosaiqo@mosaiqo.com
Address: c/La Nit 1, Bloq. 10 1c, 03110, Mutxamel, Alicante, Spain